Pre-launch draft. This document describes the platform as built and is pending review by a UK solicitor. Anything marked [to be confirmed before launch] will be completed before ClubTitan launches to clubs.

Member terms of use

These are the terms between you — a member, parent, player, coach or volunteer using the ClubTitan app — and Dobl Ltd, trading as ClubTitan. They're short because the relationship is simple: your club runs your membership, and we provide the software you both use.

If you run a club, the club terms of service are the agreement between your club and us.

1. The triangle: you, your club, and us

Your membership belongs to your club, not to us. The club decides what information it collects about its members and why — legally, the club is the data controller and ClubTitan processes that data on the club's behalf. So questions about your membership, your fees, or what your club has recorded about you go to your club first; questions about the app itself, or your ClubTitan account, come to us. How we handle personal data is set out in our privacy notice.

2. Your account

One ClubTitan account works across every club you belong to — if your children play at two clubs, you still have one sign-in. Keep your sign-in details secure, and tell us straight away if you think your account has been compromised. You must give accurate information when you register.

3. Parents and guardians

A child's profile on ClubTitan is created and controlled by their parent or guardian — the child never manages their own data. As a guardian you're responsible for:

the accuracy of the information you provide about your child, including medical information the club needs for duty of care;
the consents you give or withhold (photos, trips and so on) — you can change any of them at any time;
supervising any use your child makes of a device signed in to your account.

The platform enforces its children-first rules automatically — for example, a coach cannot message a young player without the guardians included — but it supports, never replaces, your club's safeguarding policy.

4. What you post, and how you behave

Photos, comments, match reports and anything else you contribute stay yours. You give us only the narrow licence we need to run the service — to host, display, resize and back up your content for your club's use — and that licence ends when the content is deleted. We never sell your content or use it for advertising.

Everyone using ClubTitan agrees to the acceptable use and content policy: treat people decently, post nothing unlawful or harmful, and respect the rules that protect children — including that photos of children publish only with the right consents in place, and that a guardian can have a photo of their child taken down instantly.

5. Payments and refunds

When you pay through ClubTitan, you're paying your club — the money goes directly to the club's own payment account, and ClubTitan never holds it. Refunds are your club's decision under its own policy: the club chooses whether a refund is the full amount or the amount less the payment provider's processing fee, and its policy is shown to you before you pay. ClubTitan's own 0.6% fee is always returned when a payment is refunded. If something looks wrong with a payment, contact your club treasurer first; if you can't resolve it with the club, contact us.

6. Marketing is yours to control

Using ClubTitan never requires accepting marketing. Marketing is adult-only, each stream is controlled by you in your marketing preferences, and every marketing message carries a one-tap, no-login unsubscribe that takes effect immediately. The detail is in the privacy notice.

7. AI in the app

Some features use AI to draft and organise — always with a person reviewing and approving before anything is published or sent, and never for decisions about you made by a machine alone. If you connect your own AI assistant (ChatGPT, Claude, Copilot or Gemini) to your club data, that connection is read-only, scoped to what you're already allowed to see, and revocable by you at any time. The full picture is in our AI transparency statement.

8. Leaving

You can leave a club at any time — your club removes your membership, or you can ask them to. You can download a copy of your own data from the app whenever you like. You can also delete your ClubTitan account entirely: deletion is staged (so a mistaken tap doesn't destroy your family's records) and then permanent, except the minimum we or your club must keep to meet legal obligations. A child's profile is deleted by their guardian.

9. The service, and our responsibility to you

ClubTitan is free for you to use. We work to keep the service available and your data safe, but we can't promise uninterrupted service. Nothing in these terms affects your statutory rights as a consumer.

[To be completed in legal review.] The consumer liability wording (Consumer Rights Act 2015 review of these terms) will be settled with a UK solicitor before launch and inserted here. Nothing in this draft limits liability that cannot be limited by law.

10. Changes, law and contact

If we change these terms in a way that matters, we'll tell you directly and in advance. These terms are governed by the laws of England and Wales [to be confirmed before launch], and disputes belong to the courts there — including the courts of your home nation within the UK where consumer law provides for that. Questions: [to be confirmed before launch — contact email]. This draft was last updated in July 2026.