Pre-launch draft. This document describes the platform as built and is pending review by a UK solicitor. Anything marked [to be confirmed before launch] will be completed before ClubTitan launches to clubs.

Club terms of service

These are the terms between your club and Dobl Ltd, trading as ClubTitan (company number 16739677 [to be confirmed against Companies House before launch]). We've kept them short and in plain English on purpose. The short version: the platform is free, your money goes to your club's own account, your data is yours, and you can leave whenever you like.

If you're a member, parent or player using the app, this page isn't yours — the member terms of use cover your relationship with ClubTitan.

1. Who is agreeing, and on whose behalf

Most grassroots clubs are unincorporated associations, so this agreement is accepted by a person on the club's behalf. When you create a club (or accept an administrator role that carries these terms), you confirm that you have the club's authority — typically from its committee — to enter this agreement for it. What acceptance means for a committee's own position is a question we will settle with legal review [to be confirmed before launch].

2. The service

ClubTitan is a club management platform: registration, payments, availability, matchday, messaging and a club website, in one place. The core platform is free to use for every club — there is no subscription for the essentials, and no feature your club depends on will be moved behind one.

3. Payments and fees

Payments are processed by our payment providers (Stripe, and GoCardless for bank payments). Your club connects its own payment account; money paid to the club goes directly into that account. ClubTitan never holds, pools or touches club funds. The provider's own terms apply to the club's account with them, and on Stripe's standard integration, payment disputes and chargebacks are handled between the club and Stripe.

Our standard fee is 0.72% of each payment made through the platform, collected automatically as part of the transaction, on top of the provider's own processing fee. That fee is how ClubTitan is funded. Where a club turns on fundraising or the shop, those features' revenue share (stated in the fees schedule) is collected the same way, as part of the transaction. When a payment is refunded, we return our fee— we never profit from a refund; the provider's fee is theirs and is not returned, and the club chooses per refund whether to absorb it or pass it on. All fees, optional extras and refund mechanics are set out in the fees schedule, which forms part of these terms.

4. Accounts and roles

You're responsible for keeping your sign-in details secure and for what happens under your account. Club administrators are responsible for who they grant roles to within their club, and for removing access when someone leaves. Tell us straight away if you believe an account has been compromised.

5. The club's responsibilities as data controller

The club decides what member data is collected and why, so the club is the data controller for its members' data and ClubTitan is its processor. That means the club is responsible for:

giving its members its own privacy notice — we provide a ready-to-adapt template so this takes minutes, not a legal budget;
having a lawful basis for the data it collects through the platform;
keeping the data it holds accurate, and collecting only what it needs;
its own safeguarding policy and obligations — the platform supports, never replaces, the club's welfare officer.

When you create a club you accept our club data-processing agreement on the club's behalf; it forms part of these terms and governs how we process member data on the club's instructions. Our sub-processors are published at /legal/subprocessors.

6. Acceptable use and content

Everyone on ClubTitan — clubs, admins, members — is bound by the acceptable use and content policy, which forms part of these terms. It covers prohibited content, the rules for photos of children, takedowns, and how to report content. Club administrators are additionally responsible for what their club publishes on its site and news pages, and act as the first line of moderation for their club's content.

7. Your club's content, and ours

The club's content — its crest, photos, news, records, everything it and its members put in — belongs to the club and its members. You give us only the narrow licence we need to run the service: to host, display, resize and back up that content in order to provide ClubTitan to your club. We don't sub-license your content, use it for advertising, or keep the licence after the content is deleted. The platform itself — the software, design and branding of ClubTitan — is ours.

8. Club websites and domains

Every club gets a website. If your club connects a custom domain, the club buys and owns that domain directly with the registrar — we pass it through without markup, and there is never a fee or friction to take your domain elsewhere. The optional premium website tier and its volume-based waiver are priced in the fees schedule.

9. Optional extras, fundraising and AI

Paid extras (premium website, extra storage, premium AI) are always clearly priced before you turn them on and can be turned off at any time — see the fees schedule.
Fundraisingtools are limited to formats UK law allows without a licence (skill-based competitions and genuinely free prize draws), and a club's own society lottery remains the club's registration and responsibility. ClubTitan is software, never a lottery operator or promoter, and never takes a percentage of society-lottery proceeds. On the licence-free formats our revenue share is stated plainly in the fees schedule and on each campaign page. Fundraising features open to clubs only after a dedicated legal review [to be confirmed before launch].
AI features work under the rules in our AI transparency statement, which forms part of these terms: AI drafts, humans approve, and AI never publishes, sends or moves money on its own.
Migration from another platform is governed by the migration terms, which form part of these terms when your club uses the migration service.

10. Suspension and termination

We can suspend or remove accounts, content or clubs that seriously or repeatedly break these terms or the acceptable use policy. Where children's safety is involved, we act first and explain second. Otherwise we'll warn before we act where that's reasonable, and we'll always tell you what happened and how to appeal.

11. Leaving ClubTitan

The club owns its data and can leave whenever it likes: export is built in — the club can download its data in open formats at any time, without asking us — and leaving requires no permission, notice period or exit fee. If a club stops using ClubTitan, we delete its data on a published schedule [retention schedule to be confirmed before launch], keeping only what the law requires us to keep.

12. Warranties, liability and indemnities

ClubTitan is in its pre-launch phase and the service is provided as-is while we build with our design partner clubs. We work to keep the service available and your data safe, but we can't promise uninterrupted service.

[To be completed in legal review.] The warranty, liability-cap and indemnity clauses (including how a cap works for a club that pays no subscription) will be settled with a UK solicitor before launch and inserted here. Nothing in this draft limits liability that cannot be limited by law.

13. Changes to these terms

We may update these terms as the product grows. If a change matters, we'll tell clubs directly and in advance — never bury it — and a material change will ask for fresh acceptance.

14. Law and contact

These terms are governed by the laws of England and Wales [to be confirmed before launch], and disputes belong to the courts there. Questions about these terms: [to be confirmed before launch — contact email]. This draft was last updated in July 2026.